Our servers are located in the UK and HK data centres.
Yes, we are regulated by the Australian Securities and Investments Commission (ASIC). Our Australian Financial Services Licence Number is 323193.
Please follow the link Open a Live Account.
Please follow the link ID Requirements.
AUD, CHF, EUR, GBP, NZD and USD.
Please follow the link Typical Forex FS MT4 Account Spreads.
Please follow the link How to Deposit Funds.
Yes, Deposit Funds.
Please follow the link How to Withdraw Funds.
STP (straight through processor) with multibank liquidity and no dealing desk.
Trading hours: Sunday 22:00GMT till 21:55GMT Friday with a daily break between 22:00-22:05*
During US Daylight Saving: Sunday 21:00GMT till 20:55GMT Friday with a daily break between 21:00-21:05*.
*This five minute break is performed to protect clients from widening spreads, which may occur due to reduced liquidity, at the end of the day.
Forex FS was established in 2008.
Leverage is 1:100 to 1:500 (upon request).
Micro lot (0.01).
Client funds held in a segregated bank account with National Australia Bank (NAB), which is continually ranked one of the safest banks in the world
The difference between the bid and the ask price.
Please see our Typical Classic Forex FS MT4 Account Spreads page.
The smallest price change that a given exchange rate can make (the last decimal point).
The swap is the currencies interest rates differential that traders pay or earn on any trades carried out on a day-to-day basis.
Yes, you are able to trade Gold & Silver.
We provide 24 hour technical support.
Yes, MetaTrader 4 allows you to use automated trading strategies called expert advisors (EA) to perform prompt technical analysis of price data and manage trading activities based on current market conditions.
If you are using an EA and do not have a Virtual Private Server (VPS) subscription, your EAs will stop running when you are logged out of Meta Trader. Forex FS clients, who make a $3,000 deposit or higher, are eligible to apply for free VPS services. (*Conditions apply).
Because EAs are created by separate and independent third parties, Forex FS is not responsible for their completeness, reliability or accuracy. Clients use EAs at their own risk.
If you have questions on how an EA works, you will need to contact the EA provider.
Yes, we do and all accounts with deposits of $3000 or more that meet the minimum trading volume requirements are eligible to receive free VPS services.
Only with iPhones and iPads. Alternatively, you can purchase hardware virtualization software, such as Parallels Desktop and install the Windows operating system to use MT4 on your Mac.
Our MT4 Demo Accounts give you full access to the Forex FS MT4 platform with no time restrictions, provided you login once every 30 days. Demo Accounts left unused for over 30 days are automatically deleted by the system.
GMT (Greenwich Mean Time).
Please see the step by step instruction on our How To Change Your MT4 Password page.
Since Apple transitioned to Intel processors it has become very easy to run Windows applications on a Mac. Please check your system profile in About This Mac to ensure what you need to run Windows. To see how easy it is to run the Windows operating system on your Mac please visit Windows on a Mac on the Apple Store website.
The most common reason for that message is that you have sent too many signals simultaneously. Perhaps, two or more EAs are trying to open, close or modify their orders at the same time.
How to solve:
1. Usually, closing and reopening your Client Terminal will solve the problem.
2. If you can code, go to http://articles.mql4.com/141, where you can find functions to add to your code to avoid this happening in the future.
3. If you cannot code, using only one EA per account is the best way to avoid this error. If you wish to run more than one EA, make sure they do not trade too often. If you run two scalping EAs at the same time, it will be hard to avoid the error.
When you use Forex FS MetaTrader 4, your orders will be filled at the first available market price. Sometimes, this may be worse or better than the price you requested. This is called slippage.
Slippage is possible on all orders during the first hour after the end of the day (22:00 GMT), news announcements and at times of extreme market volatility.
If an extreme world event happens over the weekend, there may be a significant difference in the price of a market when it closed on Friday and when it will open on Sunday. This is called gapping and it means that there are no tradable prices between the closing price on Friday and the opening price on Sunday.
All orders which are triggered by the jump in price will be filled at the opening rate which Forex FS is quoting at 22:05 GMT on Sunday.
1. If your Trading Account balance is zero
Please email email@example.com from your registered email account and request for your account to be closed. Please ensure you include your account number.
2. If your Trading Account has a residual balance
Please submit a Withdrawal Request Form, ensuring to select "Yes" to indicate that you would like to close your account upon withdrawing the full ammount remaining in your account.